We're Canstar's Bank of the year for Digital Banking for three years running
Canstar has awarded ASB for delivering our customers the best in digital banking through our mobile app and internet banking.
Benefits of banking on the go
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Manage your money anytime, anywhere
It's like having the bank in your pocket. Check your balance and statements 24/7 and transfer money between accounts in real time.
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Get Alerts to stay on top of your banking
Easily set up push notifications through the app to keep track of things like your bank balance, when your credit card payment is due or when a payment fails.
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Lock your card if you misplace it
Put a temporary lock on your card using Card Control in the app. If you find your card again, you can unlock it and you're good to go.
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Bank safely and securely
Keeping your money and privacy secure is extremely important to us. From detecting unusual transactions on your account to security features like two-step verification, we've got you covered.
What can you do on the app?
Save money without even thinking about it
Save as you spend with Save the Change. We automatically round up your electronic transactions and put the difference into a savings account you choose. You can also choose to donate your change, in addition to saving it.
Reset your online banking password
The simplest and fastest way to reset your online banking password is via the ASB Mobile Banking app. Check out the how-to guide to learn how.
Stay on top of your banking with alerts
Alerts notify you when your account goes into overdraft to avoid fees, when your credit card payment is due or when an automatic payment or bill payment may fail due to insufficient funds (excludes IRD payments and direct debits as these are controlled externally, not by ASB). Find out how to set up your alerts here.
Keep track
Track your ASB Visa card subscriptions in one place and see the shops and services where your card details may have been stored. Learn more about Card Tracker here.
Keep your personal profile up to date
Mail still going to your old house? Update your contact details on the app. We'll be able to contact you easily and it allows us to address you in the way you prefer. You can also update your password and customise your security settings.
Pay someone back on the spot
Next time you want to pay your friend back, use the app! Simply pay them back with Pay to Mobile/Email. You don't even need their bank account number - just a mobile number or email address (the app cleverly links with your phone's address book).
Pay a Trade Me seller with ease
The ASB Mobile Banking app makes it simple to pay for your latest Trade Me treasure. Register your Trade Me account on the app and you'll be able to check out the auctions you've won and pay traders directly.
Personalise your app and accounts
Upload your own account images to add personality to your banking, choose between light or dark mode for your app, add nicknames to your accounts and change the order your accounts are displayed. Simply go to 'Settings' and choose 'Personalise'.
Use your fingerprint or face to login
You could use your face or fingerprint (biometrics authentication) to log into the ASB Mobile app and replace the need for a PIN or password (on compatible devices). Find how here.
Check your financial wellbeing
Discover your financial wellbeing score, set savings goals, and find tips and tools to help you make smart money choices. Find out more here.
Book bank appointments
Book an appointment to talk to an ASB team member in branch via the ASB Mobile app - from home loans, credit cards, KiwiSaver and more. Log in to the Mobile app, select More on the menu bar, Contact Us and the Book an appointment option.
See where your money is going
See where your money is going with Spend Tracker. It automatically categorises your transactions and is a great way to see a monthly view and trends in your spending.
Close your Streamline transaction and savings accounts
If your account has a balance of $0.00, you can request to have your Streamline transaction or savings account closed through the ASB Mobile app.
Find out more here.
View and share your statements
View and share your PDF statements for personal accounts and credit cards in the ASB Mobile Banking app. You have visibility of 12 months by default (if available). For statements older than 12 months, please log into FastNet Classic internet banking.
Find out more here.
Handy tips to make the most of your app
Edit automatic payments (APs)
Hide that savings account
See your upcoming payments
New phone? Remove old devices
Set up quick balance
Control your Visa cards
Open an account or apply for a loan
Pay your ASB credit card
Securely consent Open Banking Payments
Keep on top of things with Dashboard
Stay informed with Alerts
Keep safe with two-step verification
Find a branch or ATM
Close your Streamline transaction and savings accounts
ASB Mobile Banking app compatibility
Get started today
1. Check
You’ll need to be an ASB customer and signed up for FastNet Classic internet banking to use the ASB Mobile app.
2. Download
Get the ASB Mobile app for your iPhone or Android Smartphone phone.
3. Sign in
Open the ASB Mobile app and sign in using your FastNet Classic username and password.
4. Customise
Set up the ASB Mobile app the way you want it, with your customised log in and the three accounts you want to see in Quick Balance.
We're here to help you
Frequently asked questions
Manage your account
ASB's terms apply. To use the ASB Mobile app, you need to be registered for FastNet Classic (ASB internet banking). Please call 0800 MOB BANK (0800 662 226) to register for either. It's free to use the ASB Mobile app, but your usual data costs and standard FastNet Classic transaction and service charges will apply.
